The Care and Crisis Help Line
The Care and Crisis Helpline is a program of the Orleans and Genesee County's Mental Health Departments. It is a free and confidential, 24/7 crisis helpline answered by skilled “listeners.” It provides a safe and non-judgmental source of support for individuals in any type of crisis.
* For the most up-to-date information about the 2019 Novel Coronavirus visit the CDC's web site.*
2019 Novel Coronavirus (2019-nCoV also known as COVID-19)
Call Center: 1-888-364-3065 (Questions and Answers about Travel & Symptoms)
State of Emergency Declaration / School Closures 03/14/20
Until further notice all vaccination clinics are canceled. Watch this site for further information. Thank you for your understanding.
Click here for additional Emergency Preparedness and Planning Information for Businesses
The mission of the Orleans County Health Department is to empower county residents to achieve optimal health, wellness and safety, both individually and as a community, through innovative leadership, advocacy and education.
The Orleans County Public Health Department works every day to ensure the safety of the water we drink, the food we eat, and the air we breathe. Members of a community may not always see the work done by local health departments, but people live healthier lives and are safer because of the work of local health departments.
The Orleans County Public Health Department helps create and maintain conditions in communities that support healthier choices in areas such as diet, exercise, and tobacco. They lead efforts that prevent and reduce the effects of chronic diseases, such as diabetes and cancer. They detect and stop outbreaks of diseases like measles, tuberculosis, and foodborne illnesses. They protect children and adults from infectious diseases through immunization. The Orleans County Public Health Department also conducts programs that are shown to effectively make communities healthier. Some programs include:
Regular hours: Monday - Friday 8:00 a.m. - 4:00 p.m.
Paul A. Pettit, MSL, Director
Orleans County Genesee County
14016 State Route 31, Suite 101 County Building 2
Albion, NY 14411 3837 West Main Street Road
585-589-3278 Phone 585-344-2580 x 5555 Phone
585-589-2873 Fax 585-344-4713 Fax
For after hours emergencies please call the Orleans County Sheriff's Department at (585) 589-5527.
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