The Care and Crisis Help Line


Text: 741741

The Care and Crisis Helpline is a program of the Orleans and Genesee County's Mental Health Departments. It is a free and confidential, 24/7 crisis helpline answered by skilled “listeners.” It provides a safe and non-judgmental source of support for individuals in any type of crisis.

NYS Governor's Youth Council

The Orleans County Youth Bureau has been tasked with helping the Governor’s Office select a young person to represent each county on the newly established Youth Council.  Members of the Youth Council will be offering ideas and solutions to key issues facing young people in New York State to the Governor and other policy makers, including how to have better outreach and communication strategies.  This is an incredible opportunity for New York’s youth to represent their county on a statewide level.

The Youth Council will be made up of 62 young people ages 13 – 21, one representing each county and the Burroughs of New York City.  The Youth Council is youth run and adult supported.  Members will work to identify and prioritize issues that matter to NYS youth.  Positive Youth Development has always been the mantra of local Youth Bureau’s and the Youth Council will assist state and local governments to promote youth throughout all its state initiatives.

The link to apply is

The selection committee for each county will be evaluating applications based on 3 areas. 

  • Candidate Essay:  Each candidate must write a short essay response (no more than 500 words) supporting three questions.  The essay will be judged for content, clarity and overall quality. 
  • Public speaking:  Each candidate will prepare, deliver and submit a video speech (MP4 or URL link).  The video should demonstrate the youth’s passion, interest, expertise and/or experience in one or more of the topic areas.  Candidates will be judged on speech content and delivery.
  • Overall Application Quality:  clarity, passion, completion of each section and quality of supplemental materials.  Candidate’s character will be evaluated through demonstrated qualities such as leadership skills, academic achievement, civic engagement, services to the community and work ethic.

It is also important to note that social media pages will be reviewed and part of the criteria to be evaluated.

If you or someone you know is interested in this opportunity, please call the Orleans County Youth Bureau at (585) 344-3960.


2017 Orleans County Youth Bureau Needs Assessment

The Orleans County Youth Bureau allocates funding to youth-serving organizations that provide programming to meet identified community needs.  In order to insure that resources are being used effectively, we are seeking input from community members. 

We have developed a quick survey with demographics through Survey Monkey for youth grades 6 and up, parents, concerned members of the community and youth serving professionals to complete in order to gain their perspective.  There are 6 Life Areas identified through this survey that the Youth Bureau/Board uses to fund programs on an annual basis.  With your help, we will evaluate and prioritize the Life Areas that are important to our community. 

This needs assessment will be open November 15 – December 15, 2017.  This is a great way to gather feedback from our community when it comes to determining what programs and services are needed.  To complete the survey, please CLICK HERE on the link below.  The survey will only take a couple of minutes to complete.   Thank you in advance for providing your feedback, Orleans County Youth Bureau.


The Youth Bureau and its Advisory Board are responsible for county-wide planning of youth services. The Youth Bureau administers population-based funding made available to the counties by the NYS Office of Children and Family Services. Services are provided for youth ages 0-20.

Youth Development Prevention (YDP) supports programs that provide opportunities for youth to gain important life skills and core competencies, and that allow youth to have meaningful roles in their communities. Youth development initiatives benefit young people in their homes and neighborhoods, in schools, as well as in foster care and residential treatment.  The goal is for all New York State youth to reach their full potential and become healthy, productive adults. No local match is required to receive YDP funds. 

The Bureau contracts with agencies and municipalities to provide prevention, intervention and recreation programming. Prevention programs are designed to reach the general youth population and address general developmental needs of all youth.  This is a top priority as the goal is to prevent delinquent acts from occurring.  Programs foster positive involvement and attachment of youth to family, school and positive peer groups, recognizing such commitments reduce the likelihood of delinquent behavior. 

Intervention programs are designed to deal with youth at risk of substance abuse, truancy, illegal activity and school dysfunction or who are already engaging in these behaviors.  The goal of these programs is still to keep youth connected with family and community and decrease risk-taking behavior. 

Current Youth Bureau contract programs are Orleans Juvenile Adjustment Services, ARC Camp Rainbow, Hoag Library and the LIFE Program.

Youth recreation programs serve our youth year round or during the summer months through drop in programs and structured sports.  The programs that receive state funds are Albion, Holley, Kendall and Medina Recreation Programs.

Recreation provides structured and positive use of leisure time including skill development and increased social skills.


Jocelyn Sikorski, Executive Director
2 Bank Street
Batavia, NY 14020 
Phone: (585) 344-3960 
Fax: (585) 345-3063